Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"2caad94feeb203142cb1d36bc8dff13386dab565_lout","branding":{"id":"2","key":"vs","name":"Vee24 Help & Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0085db","headerLinkHoverBGColor":"#0085db","headerBadgeColor":"#0085db"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0352f53a-fa2e-4e18-9532-e9abb28c9284/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MjQ3OTU3Zi0zZGFhLTQ0NmQtYTViMS0xYTQzMGQ5ODZjNTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAzNTJmNTNhLWZhMmUtNGUxOC05NTMyLWU5YWJiMjhjOTI4NCI6WyJyZWFkIl19LCJleHAiOjE3NzA3MzQzODgsIm5iZiI6MTc3MDczMzc4OH0.jEwBK435WwRkZWpaKrmmH_0jOMRWkszlko4QOB_lxkA&client=8247957f-3daa-446d-a5b1-1a430d986c52&mode=fit","logoId":"0352f53a-fa2e-4e18-9532-e9abb28c9284","isLogoAvailable":true,"helpCenterTitle":"Welcome to Vee24 Help & Support","sharedPortalName":"Vee24 Help & Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Vee24 Help & Support","sharedPortalName":"Vee24 Help & Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#009bfe","helpCenterTitleColor":"#c2c2c2","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e61472b1-e936-410d-8f83-653fdc6eafdb/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MjQ3OTU3Zi0zZGFhLTQ0NmQtYTViMS0xYTQzMGQ5ODZjNTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU2MTQ3MmIxLWU5MzYtNDEwZC04ZjgzLTY1M2ZkYzZlYWZkYiI6WyJyZWFkIl19LCJleHAiOjE3NzA3MzQzODgsIm5iZiI6MTc3MDczMzc4OH0.6tSdY0044Ceex92odU_qwTBfJsK83TtVj4CKKGcCA2o&client=8247957f-3daa-446d-a5b1-1a430d986c52&height=300&mode=fit","bannerMediaApiFileId":"e61472b1-e936-410d-8f83-653fdc6eafdb","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"vs","projectId":11105,"serviceDeskId":2,"name":"Vee24 Help & Support","description":"<p>Welcome to the Vee24 Technical Support Portal! Please use the Search tool above to access our Knowledge Base, or click one of the links below to contact us.</p>\n<p>You can also view our service status at <a href=\"https://vee24.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://vee24.statuspage.io/</a></p>\n<p>If you have any questions, please feel free to email support@vee24.com</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"31","name":"Async Registration","descriptionHtml":"","callToAction":"Async Registration","introHtml":"<p>Used to register for Async Chat</p>","icon":12508,"iconUrl":"https://vee24development.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12508","groups":[2],"key":""},{"id":"27","name":"Billing","descriptionHtml":"<p>For all questions around billing and contracts please fill out the form below and a member of our team will get back to you.</p>","callToAction":"Billing","introHtml":"<p>If you have questions around billing and contract, please use the below form to ensure your request is routed to the correct department</p>","icon":12421,"iconUrl":"https://vee24development.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12421","groups":[2],"key":""},{"id":"7","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>If you have any non-technical questions please use this option to contact us and raise a ticket.</p>","icon":12523,"iconUrl":"https://vee24development.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12523","groups":[2],"key":""},{"id":"4","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>If you are having a technical issue with LiveHelp, or have a technical question, please use this option to contact us and raise a ticket. This option can also be used for requests such as new users etc.</p>","icon":12409,"iconUrl":"https://vee24development.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12409","groups":[2],"key":""},{"id":"29","name":"Change Request","descriptionHtml":"","callToAction":"Change Request","introHtml":"<p>Used to request Changes to the Vee24 Deployment</p>","icon":12414,"iconUrl":"https://vee24development.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12414","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[4,7,27,31]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2afcbbc3-eec0-3a60-80f1-b83517991016","appLinkName":"System Confluence","appLinkUrl":"https://vee24development.atlassian.net/wiki","spaceKey":"KB","spaceName":"KnowledgeBase","spaceUrl":"https://vee24development.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2,"kbLinkDomainURLs":["https://vee24development.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MjQ3OTU3Zi0zZGFhLTQ0NmQtYTViMS0xYTQzMGQ5ODZjNTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMTA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA3MzQ5ODgsIm5iZiI6MTc3MDczMzc4OCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.c6DOXO9fjIKQOcN2Kf5a2bdzdPoE9IjVr8sRi4a97kg","targetCollection":"upload-project-11105","endpointUrl":"https://api.media.atlassian.com","clientId":"8247957f-3daa-446d-a5b1-1a430d986c52","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"5ae25bce-f165-46cc-ad61-910213c3c52a","name":"Announcements","description":"Information about updates and changes.","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/5ae25bce-f165-46cc-ad61-910213c3c52a","lastUpdated":"1769002921927","createdAt":"1700222193608"},{"id":"af0d50cb-2244-4370-9d00-6c91f677b6e0","name":"Implementation Guides","description":"Instructions relating to the implementation of Vee24","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/af0d50cb-2244-4370-9d00-6c91f677b6e0","lastUpdated":"1715618760797","createdAt":"1684140506995"},{"id":"974fc310-140d-4e7a-876b-c008afa756d3","name":"VeeStudio","description":"Everything related to the VeeStudio Desktop Application","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/974fc310-140d-4e7a-876b-c008afa756d3","lastUpdated":"1720133694205","createdAt":"1672842327719"},{"id":"24099d34-ce2c-4e11-a46e-992eebc9a7e5","name":"MyVee24","description":"Everything related to my.vee24.com","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/24099d34-ce2c-4e11-a46e-992eebc9a7e5","lastUpdated":"1684229958689","createdAt":"1672842382781"},{"id":"6a2ed22d-d232-441a-8f4b-ab679da08b4c","name":"VeeScheduler","description":"Everything related to VeeScheduler and Appointments","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/6a2ed22d-d232-441a-8f4b-ab679da08b4c","lastUpdated":"1684229950290","createdAt":"1672843985199"},{"id":"6f6a5bf9-5648-422c-9249-9d2f3ab8b733","name":"Vee24 Installation","description":"The guides on how to install Vee24 desktop app","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/6f6a5bf9-5648-422c-9249-9d2f3ab8b733","createdAt":"1715854911862"},{"id":"fc2b77e8-a72e-4c2f-86d0-9ad44ee409cb","name":"WhatsApp","description":"Everything relating to Async WhatsApp","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/fc2b77e8-a72e-4c2f-86d0-9ad44ee409cb","lastUpdated":"1694699700208","createdAt":"1694699685329"},{"id":"f3965ef4-98e8-4649-a6d6-a972a8fadf92","name":"Release Notes","description":"New features, Enhancements and bug fixes ","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/f3965ef4-98e8-4649-a6d6-a972a8fadf92","lastUpdated":"1762338772058","createdAt":"1680614659999"},{"id":"5ee0ce91-17ed-4e33-8e3a-8ebe8a421003","name":"Training Documents","description":"13.2 Release overall new look and feel","categoryUrl":"https://vee24development.atlassian.net/servicedesk/customer/portal/2/topic/5ee0ce91-17ed-4e33-8e3a-8ebe8a421003","lastUpdated":"1720133694199","createdAt":"1720026753413"}]}},"reqCreate":{"id":31,"projectId":11105,"issueType":{"id":"10382","name":"Async Chat Registration"},"form":{"name":"Async Registration","descriptionHtml":"","callToAction":"Async Registration","intro":"<p>Used to register for Async Chat</p>","instructions":"","icon":12508,"iconUrl":"https://vee24development.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12508","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12088","fieldConfigId":"13020","label":"Company Name","description":"Please enter your full company name. For example: MyCompany LTD","descriptionHtml":"<p>Please enter your full company name. For example: MyCompany LTD</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Request for Async Registration"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12089","fieldConfigId":"13021","label":"Company Affiliate","description":"If you have a parent or affiliate company, please enter is here. If not, please enter N/A","descriptionHtml":"<p>If you have a parent or affiliate company, please enter is here. If not, please enter N/A</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12107","fieldConfigId":"13039","label":"In what country if your company's HQ?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12091","fieldConfigId":"13023","label":"Meta/Facebook Business Manager ID","description":"This is not your Facebook Page ID to find your Business Manager ID please click here https://www.facebook.com/business/help/1181250022022158?id=180505742745347)","descriptionHtml":"<p>This is not your Facebook Page ID to find your Business Manager ID please click here <a href=\"https://www.facebook.com/business/help/1181250022022158?id=180505742745347\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.facebook.com/business/help/1181250022022158?id=180505742745347</a>)</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_12092","fieldConfigId":"13024","label":"Has your business been verified by Meta","description":"If you have already undergone business verification by Meta previously, please choose \"Yes\"","descriptionHtml":"<p>If you have already undergone business verification by Meta previously, please choose \"Yes\"</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10744","label":"Yes","selected":false,"children":[]},{"value":"10745","label":"No","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_12093","fieldConfigId":"13025","label":"Blue Tick?","description":"Does your Facebook page have the \"Blue Tick\"?","descriptionHtml":"<p>Does your Facebook page have the \"Blue Tick\"?</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10746","label":"Yes","selected":false,"children":[]},{"value":"10747","label":"No","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12094","fieldConfigId":"13026","label":"Company Vertical","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_12095","fieldConfigId":"13027","label":"Primary Use Case","description":"Please choose your primary use case from the the dropdown menu","descriptionHtml":"<p>Please choose your primary use case from the the dropdown menu</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10748","label":"Notifications","selected":false,"children":[]},{"value":"10749","label":"Customer Support","selected":false,"children":[]},{"value":"10750","label":"User Verification","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_12096","fieldConfigId":"13028","label":"Regions to send messages","description":"In what regions will you be sending messages. Please choose all that apply","descriptionHtml":"<p>In what regions will you be sending messages. Please choose all that apply</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10751","label":"Europe","selected":false,"children":[]},{"value":"10752","label":"North America","selected":false,"children":[]},{"value":"10753","label":"South America","selected":false,"children":[]},{"value":"10754","label":"Australia","selected":false,"children":[]},{"value":"10755","label":"Africa","selected":false,"children":[]},{"value":"10756","label":"Asia","selected":false,"children":[]},{"value":"10757","label":"Antarctica","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_12097","fieldConfigId":"13029","label":"Yearly message estimate per Month","description":"How many messages per year do you think you will send a month","descriptionHtml":"<p>How many messages per year do you think you will send a month</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_12098","fieldConfigId":"13030","label":"Bio","description":"What would you like your Bio to say?","descriptionHtml":"<p>What would you like your Bio to say?</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_12099","fieldConfigId":"13031","label":"Opening Message","description":"What would you like your opening message to say?","descriptionHtml":"<p>What would you like your opening message to say?</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_12100","fieldConfigId":"13032","label":"Opening Message Busy","description":"What would you like your opening message to say when you are open but busy?","descriptionHtml":"<p>What would you like your opening message to say when you are open but busy?</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_12101","fieldConfigId":"13033","label":"Opening Message Closed","description":"What would you like your opening message to say when you are closed?","descriptionHtml":"<p>What would you like your opening message to say when you are closed?</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Company Logo","description":"Please upload your company logo. Only JPEG or PNG formats will be accepted","descriptionHtml":"<p>Please upload your company logo. Only JPEG or PNG formats will be accepted</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12108","fieldConfigId":"13040","label":"Full Name","description":"Please enter your full name","descriptionHtml":"<p>Please enter your full name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_12103","fieldConfigId":"13035","label":"Do you accept the WhatsApp Business Solution Terms?","description":"Terms can be found here: https://www.whatsapp.com/legal/business-solution-terms","descriptionHtml":"<p>Terms can be found here: <a href=\"https://www.whatsapp.com/legal/business-solution-terms\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.whatsapp.com/legal/business-solution-terms</a></p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10758","label":"Yes, I agree to these terms","selected":false,"children":[]}]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_12104","fieldConfigId":"13036","label":"Do you accept the Whatsapp Business Terms of Service ","description":"Terms can be found here: https://www.whatsapp.com/legal/business-terms/","descriptionHtml":"<p>Terms can be found here: <a href=\"https://www.whatsapp.com/legal/business-terms/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.whatsapp.com/legal/business-terms/</a></p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10759","label":"Yes, I agree to these terms","selected":false,"children":[]}]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_12105","fieldConfigId":"13037","label":"Do you accept the WhatsApp Client Terms","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10760","label":"Yes, I agree to these terms","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/31","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/31","calendarParams":{"firstDay":0,"date":"2026-02-10T14:29:49+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2afcbbc3-eec0-3a60-80f1-b83517991016","appLinkName":"System Confluence","appLinkUrl":"https://vee24development.atlassian.net/wiki","spaceKey":"KB","spaceName":"KnowledgeBase","spaceUrl":"https://vee24development.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2,"kbLinkDomainURLs":["https://vee24development.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MjQ3OTU3Zi0zZGFhLTQ0NmQtYTViMS0xYTQzMGQ5ODZjNTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMTA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA3MzQ5ODksIm5iZiI6MTc3MDczMzc4OSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.NPiD5ZuWdtB9R-CPZoGxTYv04IWyfIK7HM0JABzagE8","targetCollection":"upload-project-11105","endpointUrl":"https://api.media.atlassian.com","clientId":"8247957f-3daa-446d-a5b1-1a430d986c52","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}